Privacy Policy

Policy Details

We are committed to protecting your privacy with the highest level. This privacy policy explains how we collect, use, and protect your data when you use VPN Vietnam services. We do not store any of your information and always protect your privacy throughout the service usage process.

1. We Do Not Store Data

One of our key commitments is not to store any customer data. We do not record:

• Browsing history
• Access data such as IP address, connection time, websites visited
• Personal information or any data that can identify you

All your information and activities when using VPN Vietnam services are completely private and not recorded.

2. Why We Don't Store Data

We understand that privacy is very important to you. Therefore, we do not need to store your data to provide high-quality VPN services. Our service is designed to protect you from online threats without collecting or storing your personal information.

3. Information We Collect

Although we do not store your information, in certain cases, we may collect some basic information to maintain the service:

• Account information: Name and email when you register for the service
• Payment information: Processed via third-party payment gateways (we do not store it)

4. No Activity Log Policy

When you use VPN Vietnam, all your browsing activities, IP addresses, connection locations, or browsing information are not saved in any form. Our service is designed according to the "Zero-Log" policy, meaning no logs are recorded from the service usage process.

5. Data Security

Although we do not store your information, we still use optimal security measures:

• Strong encryption: Your data is encrypted with AES-256 to ensure absolute safety
• Two-factor authentication (2FA): Protecting accounts with two-factor authentication

6. We Do Not Share Data

We commit that none of your data will be shared with any third party. No organization, government, or third party can request us to provide your data, because we do not store any information.

7. Cookie Policy

We may use cookies to improve user experience on our website, but we will not use cookies to track or store any information related to your browsing activity.

8. Your Rights

• Access and modification rights: You have the right to request access or modification of account information at any time
• Account deletion right: If you no longer want to use the service, you can request account deletion
• Right to withdraw consent: You can withdraw consent and request to stop using the service

9. Contact Us

If you have any questions about this privacy policy, or want to know more about how we handle your data, please contact us via email: [email protected]

10. Privacy Policy Updates

We may update this privacy policy to reflect changes in how we handle your information. All changes will be announced on this website. Please check periodically to follow the latest updates.

11. Account and Password Regulations

• Passwords are created by customers and are their responsibility to keep safe. We do not store original passwords
• If you forget your password: Contact support for authentication and issuance of a new password
• After receiving a new password, please access "Personal Information" to change to a new password
• All password reset requests require personal information verification
• Passwords should be changed periodically and not shared with anyone